Privacy Policy

1. Information we collect

We collect information you provide directly to us, including but not limited to:

• Name, email address, phone number, business name, and website when you submit our audit form
• SMS opt-in consent, only when you check the optional text-message box on our audit form
• Communication history (form submissions, emails, SMS)
• Technical data such as browser type, device information, and IP address (for security and analytics)

2. How we use your information

We use the information we collect to:

• Respond to your inquiries and provide the services you request
• Deliver the free audit you requested and follow up on it
• Send transactional messages (appointment confirmations, project updates, invoices)
• Send marketing messages, when you have opted in to receive them
• Improve our website, services, and customer experience
• Comply with legal obligations and enforce our Terms of Service

3. SMS & text messaging — opt-in, consent, and disclosure

Studio Seven, a brand of STUDIO 7 SELECT LLC, collects SMS opt-in consent in one way: the optional, unchecked text-message box on our free audit form at studio7.select/audit. Opting in is never required to submit the form or to buy anything. When you opt in, you consent to receive text messages from Studio Seven at the number you provided about your request, including replies, scheduling, follow-ups, and project or account updates.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support of our services is permitted. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

Message frequency

Message frequency varies based on your interaction with us. You can expect between 1 and 10 messages per month during an active engagement.

Rates

Message and data rates may apply, per your mobile carrier's plan.

Opt-out — how to stop messages

You can opt out of SMS at any time by replying STOP to any message we send you. After you reply STOP, we will send you one confirmation message and will not send further messages unless you re-opt-in.

Help

For help with SMS messages, reply HELP to any message, or email contact@studio7.select.

Carriers

Carriers (including but not limited to AT&T, T-Mobile, Verizon) are not liable for delayed or undelivered messages.

4. How we share information

We do not sell your personal information. We share information only in the following limited cases:

• Service providers that help us operate our business (e.g., CRM platforms, email/SMS providers, cloud hosting). These providers are contractually bound to protect your data and only use it to provide services to us.
• Legal compliance when required by law, subpoena, or valid legal process, or to protect the rights, property, or safety of Studio Seven, our clients, or others.
• Business transfers in the event of a merger, acquisition, or sale of assets — with notice to you.

SMS opt-in data and consent are never shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

5. Cookies & analytics

Our site uses cookies and similar technologies to remember preferences, keep you signed in where applicable, and understand how the site is used. You can control cookies through your browser settings. Blocking some cookies may affect site functionality.

6. Data retention

We retain your information for as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you request deletion, we will remove your data unless we're required to keep it for legal reasons.

7. Your rights

Depending on where you live, you may have rights to access, correct, delete, or export your personal information, and to opt out of certain uses. To exercise these rights, contact contact@studio7.select. We will respond within a reasonable timeframe.

8. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No system is 100% secure, so we can't guarantee absolute security — but we take it seriously.

9. Children

Our services are not directed to children under 13, and we don't knowingly collect personal information from them. If you believe a child has provided us information, contact us and we'll delete it.

10. Changes to this policy

We may update this policy from time to time. Material changes will be posted at the top of this page with a new effective date. Continued use of the site after changes means you accept them.

11. AI assistant ("Ask Studio 7")

Our FAQ page includes "Ask Studio 7," an automated AI assistant. You're chatting with software, not a person. It answers only from content published on this website, and its answers can be incomplete or wrong. They aren't quotes, offers, or professional advice.

• What we process: the questions you type and the answers the assistant gives, a random ID stored in your browser, and a one-way scrambled form of your IP address. We use the ID and the scrambled IP address only to enforce usage limits and prevent abuse, not to identify you or for advertising.
• Our AI provider: questions are sent to Anthropic, PBC, which generates the answers as our service provider. Under Anthropic's commercial terms, this data is not used to train its models. Anthropic may keep it for a limited time under its own policies.
• Retention: usage counters expire within 24 hours, and question logs are kept for no more than 30 days to monitor quality and prevent abuse. The daily totals we keep contain no personal information.
• Please don't share personal information such as phone numbers, addresses, or payment details with the assistant. To reach our team, use the audit form or email us.
• Limits: to keep the assistant available for everyone, each visitor can ask up to 10 questions per day, and we may pause access for automated or abusive use.

12. Contact us

Questions about this policy or your data?

Studio Seven
La Grange, IL 60525
Phone: (708) 773-6909
Email: contact@studio7.select
Website: studio7.select